DAN
Wedding: 5/27/12
I have founded at ShaneCo , what i needed. Before going to the store, i have been thru all the stores arround Portland .Of course i had a budget in mind, and also i was looking for the quality .All the other stores were selling lower quality stones for my budget. So , ShaneCo here i am going to visit you . Service customer was really nice and polite, and they helped me with everything i needed, as soon i walked in the store. I did my homework at home, so basically i had a print out of the ring i was looking for. They told me that the stone is in Georgia, and the ring in a different location, but they will be there tuesday today being friday. Overall it was a great experience, way better then going to all the other stores in the Mall. Max, thanks for your help and your patience, you did an excellent job.
Deanna
Wedding: 1/5/12
We bought my rings there because they had a unique design I loved, but I became a customer for life because of their amazing service. We especially appreciated the no-pressure from their knowledgeable sales staff... no commission, no pressure.Their sales person spent more than an hour with us, and taught us a lot about buying a diamond... was completely professional and made the experience fun. And they mean their lifetime guarantee. One of the small stones in my band fell out last week and they immediately replaced it at no cost and with no questions. I just sent my best friend there for her rings, and she's equally happy.
Michelle
Wedding: 11/10/11
I loved Shane co. My husband got my engagement ring there and we got our rings there. They had a matching band for my engagement ring, and it was fantastic!
Kari
Wedding: 11/5/11
Love Shane Co. I go in pretty much every week to have my rings cleaned and take a browse. They are always happy to help.
Linsey
Wedding: 10/22/11
Shane company wasn't the first place that we looked at for our wedding bands, but it was the last! We originally went to a closer store first, but weren't satisfied with what we were getting for the price. Based on a friend's advice we made 20 minute drive to the store in Cool Springs. Their service was great and they were willing to help educate us on the different metals, style, etc. We ended up getting all of our rings there and were highly satisfied with what we got. Also, their service after you buy jewelry is great. Our rings can be inspected and cleaned for free whenever we want. I would recommend them to anyone!
Lisa
Wedding: 10/15/11
We have used Shane Co. since 2005 when I got my engagement ring. Since then they have become the family jeweler of our household, and we have purchased numerous gifts and other pieces from them. We recently purchased our wedding bands and the service and value are both outstanding. The employees don't work on commission so each and every person we have ever dealt with has been just amazing, knowledgeable, courteous and helpful.They offer a six month buff, polish and rhodium replating service. As a typical, frazzled bride, I waited until the last minute to have that done before the wedding and although they were running on a longer turnaround time than usual, they graciously accommodated me and had the ring done in record time. I truly appreciate that.I highly recommend Shane Co. and am so glad we found them. Their warranties and customer service are truly one of a kind.
Kat
Wedding: 10/1/11
Their jewelry is always beautiful!
Jenilee
Wedding: 9/17/11
Absolutely love Shane Co.! The service was great, everything was clearly explained upfront. The jewelry is gorgeous and so glad that my husband and I went with Shane's. The experience was awesome and can't imagine shopping with any other jewelry store!
Candis
Wedding: 9/17/11
We purchased both of our rings from Shane Co. We worked primarily with Sonia at the Scottsdale location and she was so wonderful! She helped my fiancee pick out my engagement ring and had so much patience with him during the 4 appointments it took for him to decide : )! She really made our rings purchases fun. Shane Co has amazing service and really live up to their image. What we liked most about Shane Co is that even though they have a prestigious image to them, they don't act snobby or judge you. The store's environment is classy but comfortable. We would recommend Shane Co to anyone!
Colleen
Wedding: 9/10/11
LOVE LOVE LOVE My wedding ring. Our first experience with ShaneCo was for our wedding ring, let me just say we have been in several other times since then haha. I always thought that I hated jewelry stores until I had my first ShaneCo experience. Its unlike any other jewelry store. The staff is not paid on commission so they dont jump on you as soon as you walk in the door and hover over you. They do however make themselves available when you have questions or need help. They are very courteous! The jewelry is very unique (again love my engagement ring! I have never seen anything like it!) and I love that they stand by their products. They come with a lifetime warranty. I also love how easy it is to just drop in and get my jewelry clean when I am in the area.
Adele
Wedding: 9/9/11
Very good service and selection for engaged couples. Fiance had used one of their local locations to obtain my engagement ring. Used them for our wedding bands, too. Overall professional service and good variety of jewelry.
Lana
Wedding: 9/4/11
Shane Co. was awesome in helping us pick out my wedding band. My fiance also bought my engagement ring there and found their service to be the best. He knew what he wanted and they were the place that offered it at the best price with the best service guarantee. When we got the ring, there was one minor issue with it and Shane Co. immediately took it back and fixed it at no cost to us. Their service/sales reps were extremely knowledgable and helpful with the whole process both for my fiance and myself. I highly recommend them!
Lydia
Wedding: 9/3/11
Good service and selection.
Kirby
Wedding: 8/20/11
So helpful and friendly! There was no pressure to buy, and they had a great selection. My husband even went back to buy my wedding present there! Great place!
Alycia
Wedding: 8/14/11
We purchased both of our rings here and couldn't be happier! My ring we purchased as a set and had my grandmother's center diamond from her ring set in mine and it looked even better than I remembered it!
HLF2011
Wedding: 8/13/11
Great company! My husband said he has never been more pleased with a company. He ordered online.
christensenheuring
Wedding: 8/5/11
I would recommend Shane Co. to any one and everyone! I have not been disappointed by them once in the year and a half I have worked with them. I did find a wedding band at Jared that fit perfectly with my engagement ring and looked stunning, but with Shane Co.'s quality of service and lifetime guarantee on all diamonds, I refused to go anywhere else. The band I picked out for my wedding lines up almost perfectly (you can hardly tell their off unless you are actually looking close). Shane Co. makes everything all the better. In fact, with Shane's lifetime upgrade, my NH and I plan to upgrade my center stone for our one year anniversary. All he has to do is pay the difference of what the diamond was worth when he bought it and what the diamond he is buying is worth (as long as it is at least $1 more)!! Shane is wonderful!
sarahtesar
Wedding: 7/30/11
We will always be faithful customers of the Shane co. I smashed my hand in the car door before i got insurance on my ring but they still took care of me anyway! They were amazing, we will always have good things to say about them.
Katherine and Paul
Wedding: 7/16/11
No hassles, quick service and turn around. Lifetime guarantee. I had a small diamond fall out and I took it in and they fixed it immediately with no hassle for free. I can take it in anytime for a free cleaning that just takes a few minutes.
Amy
Wedding: 7/9/11
I looked all over Atlanta for my diamond ring and Shane Co. was where I found what I was looking for- conflict free diamonds, a gorgeous setting, a lifetime warranty and excellent customer service. Sophie from the Kennesaw, GA location was very helpful and patient. She knew what types of questions to ask that helped me find the ring that was right for me.